How do I return something to PharmNet?
Returning Prescription ItemsIMPORTANT: We do not accept returns on prescription items because it's illegal for us to reuse or resell them.
Returning Non-Prescription Items
You may return unopened and undamaged Non-Prescription products within 10 days of receiving your order for a refund (minus shipping). Returns will not be accepted after 30 days. Before you return a non-prescription item, please contact customer service by phone. We will need to know your order number and the reason you want to return the item (choose one of the following):
- Incorrect item shipped
- Dissatisfaction (please explain)
- Other (please explain)
A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item. Orders returned after 21 days may be subject to a 10% restocking charge.