How long does it take?
With standard shipping, you should receive your order within 7-10 days for new prescriptions, and 5-7 days for refills. For more information, please see our Shipping Policy.

Do I need a prescription?
Yes. PharmNet-Rx operates just like your neighborhood pharmacy, with professional, licensed pharmacists overseeing all prescriptions. Accordingly, we require a valid prescription from your physician, licensed to practice in your state of residence.

Where do our drugs come from?
To ensure your safety, we obtain all of our medication entirely from US sources. Because of our strict standards, you can rest assured that you will receive only the highest quality FDA approved pharmaceutical products. At PharmNet, the quality goes in, before the cap goes on!

Can I use my insurance?
We accept many popular insurance plans. In many cases our prices are lower than your copayment at another pharmacy. In the event your plan is not accepted, you may still purchase your prescriptions as Self-Pay (not using insurance) then submit your receipts directly to your insurance company for reimbursement. You can contact your insurance company to determine if this is an option for you. Click here to see a list of insurance plans we accept.

Are there any hidden fees?
No, there are no hidden fees, dues, memberships at PharmNet-Rx. We offer FREE standard shipping for prescriptions, you only pay for the medication you receive. We do offer other shipping options should you need expedited delivery, see our shipping policy for details.

How do I pay PharmNet-Rx?
PharmNet-Rx makes paying for your prescription drugs as easy and convenient as possible. At present, we accept Visa, MasterCard, American-Express and Discover cards. At what point will I be charged for an order? Your credit card will be charged ONLY AFTER your prescription has been received and verified by PharmNet-Rx.

How does PharmNet protect my privacy?
PharmNet-Rx, maintains the highest professional standards regarding the confidentiality of patient information. Unless authorized in writing, prescription, personal, medical or financial information will only be used to provide treatment, to seek payment, or to perform other specific health care operations.

What security measures does PharmNet use?
Whether ordering a prescription or making a payment, PharmNet-Rx utilizes the latest in security technology to protect your best interests. Accordingly, we maintain top-level security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are commensurate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.

How do I make a return?
Only non-prescription products can be returned. It is against pharmacy regulations to resell or reuse prescription drugs. For more information, please see our Returns Policy.

How do I cancel an order?
To cancel an order, please contact our customer service department by phone prior to your order being shipped. Prescription drugs can not be returned once they have shipped due to federal regulations. For more information, please see our Cancellation Policy.